从质量优异到业绩卓越_管理的系统方法(pdf34)

从质量优异到业绩卓越_管理的系统方法(pdf34)

Also Available from ASQ Quality Press:
The Executive Guide to Improvement and Change
G. Dennis Beecroft, Grace L. Duffy, and John W. Moran
The Change Agent’s Guide to Radical Improvement
Ken Miller
The Change Agents’Handbook: ASurvival Guide for
Quality Improvement Champions
David W. Hutton
Managing Change: Practical Strategies for Competitive Advantage
Kari Tuominen
Quality Problem Solving
Gerald F. Smith
Root Cause Analysis: Simplified Tools and Techniques
Bjorn Andersen and Tom Fagerhaug
Principles and Practices of Organizational Performance Excellence
Thomas J. Cartin
Six Sigma Project Management: APocket Guide

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